NET (National Emergency Technology) Guard
Volunteer teams with expertise to support temporary IT and communications systems and services assist local communities in preparing for, responding to and recovering from disasters.
Latest Activity: Mar 22, 2013
Using local volunteers with relevant expertise, NET Guard teams support the temporary reconstitution of IT and communications systems, or installation of temporary systems. Support is primarily for public and non-profit entities providing essential services. Teams will not respond to cyber incidents nor engage in full repair or reconstruction of public and private sector proprietary IT and communications systems. Teams are managed at the local level, incorporated into regional mutual aid and assistance agreements and deployed in response to a request from local or State authorities. Teams will be established and maintained by governmental or private-sector sponsors, or both. Teams follow National Incident Management System (NIMS) and Incident Command system (ICS) principles and are envisioned as a FEMA Citizen Corps Partner Program.
What are some examples of services that a NET Guard Team might provide during an emergency?
Teams should have the technical capability to establish and support temporary voice and data capabilities. These may include providing broadband access through LANs and WANs as well as phone, video and other IT and Communications systems. Teams may also provide “help desk” functions for applications that support a variety of mission area functions for either local government or organizations providing essential services. Examples of mission functions include IT/Communications capabilities for clients in shelters or establishing temporary neighborhood communication centers to support recovery functions like disaster assistance, insurance claims, housing, banking and jobs. Teams may provide unique communications support for special needs individuals, augment other mission areas and locations such as for expanded/alternative alerts and warnings for evacuation staging areas, volunteer and donations management, interoperable communications between service agencies such as hospitals and VOADs and the EOC, and for surge capacity support for government services for responders or COOP support.
What types of responses are out of scope?
Teams won’t respond to cyber incidents, full repair or the reconstruction of public and private sector proprietary IT or communications systems. Teams are intended to supplement but not substitute for government pre-disaster planning and contracts.
What are the roles of Public and Private sector partners in potential implementation of NET guard?
Public and private sector partners will work collaboratively to conduct a needs assessment, design the team’s functions and capabilities to meet needs and establish deployment protocols. In both public and private sector models, the PPP will support joint planning, training, exercises, coordination of resources, and credentialing for integrating teams into government Emergency Operation Plans. Team sponsors (public or private sector) are responsible for organizing, staffing and training teams to be deployed through emergency management. Risk management and liability issues are a shared responsibility with areas of responsibility defined by team sponsorship and deployment roles. The public sector will develop pre-disaster mechanisms to integrate teams into emergency management plans, identify the potential for mutual aid, integrate teams into their training and exercise program, and contribute to establishment of a sustaining budget.
What is the relationship between pre-disaster contracts and the role for voluntary services?
NET Guard teams do not replace the need and importance for the establishment of pre-disaster agreements to restore essential services. They are intended to supplement and not substitute for pre-disaster planning and contracts. A key area for consideration in developing a NET Guard private sector concept is the appropriate roles and benefits of a strategy that includes both pre-disaster contracts and pre-disaster plans for private sector voluntary services.
NET Guard _California Resiliency Alliance _4_19 10 slides.pdf