Private Sector Business Operations Center (BOC) Representative Program:
“The more goods and services that the private sector is able to provide to meet the needs, then [the more that government] can focus on the most needy and vulnerable areas”
- Craig Fugate, FEMA Administrator
Businesses play a critical role in disaster response and recovery. Not only are our business communities responsible for much of the country’s critical infrastructure such as electricity, water, fuel, and communications; but they also provide daily necessities such as food and clothing. In the wake of a disaster, these resources and capabilities available in the private sector will be critical in community recovery.
Since 2006, the California Resiliency Alliance (formerly BENS) and its partners across the state of California have recognized the need for Whole Community Response that includes private sector support to ensure the most effective recovery from disasters and disruptive events. To achieve this, the CRA spearheaded and coordinated the Private Sector Business Operations Center (BOC) Representative Program in jurisdictions across the state.
Working with industry partners (BRMA, ACP, BOMA, BARC-FIRST, SoCal-FIRST and others) and government responders from the California Office of Emergency Services and local jurisdictions, the CRA has recruited and trained volunteer private sector BOC representatives in jurisdictions both in Northern and Southern California. Private sector BOC representatives help to facilitate communication and resource coordination between the sectors. In most cases, the Private Sector BOC Representative will not represent any single company or agency. Instead, they represent the interests and capabilities of the jurisdiction’s larger business community during EOC operations.
Trained BOC Representative Teams have responded to and assisted in emergency exercises and response and recovery since 2009. Some of those included:
Private Sector BOC Representative training is easily completed by doing the following required FEMA courses online:
Along with two live trainings offered by OES:
In addition, it is recommended that BOC Representatives take the following trainings:
How You Can Help:
As part of its ongoing mission, the CRA is committed to supporting and growing these strategic and operational partnerships to benefit disaster recovery. You can help us with these important initiatives in a number of ways:
© 2022 Created by Peter Ohtaki.
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